Queen Mary 2

1.   1. What conveniences does The Ship Partner information system provide to passengers of the Queen Mary 2? What entertainment services could be made available to passengers through this digital network?

Queen Mary 2 is the most glorious ocean liner ever built. Her every detail harkens to the Golden Age of Ocean Travel, while providing one of the most modern travel experiences on earth.  From bow to stern, discover 14 spacious decks on which to relax and unwind; to indulge in pleasures and pursuits you never normally have time for. Opulent public areas, extravagant dining rooms, ballrooms, theatres, lounges...even the only Planetarium at sea.  But words can only do such a lady so much justice. For to truly revel in the grandeur that is Queen Mary 2, you must sail with her. Indulge in every experience Queen Mary 2 has to offer on a 7 day Transatlantic cruise between Southampton and New York. (http://www.cunardline.com.au/Ships/Queen-Mary-2/About-Queen-Mary-2/)

The Ship Partner information system grants to have a good cruise experience with the passengers. This information system provide less hustle in accessing every functions in the cruise such as ordering, reservations, dinner plans, inquiries, and etc. It also provides directories and all the information about the ship. By those functions of Ship Partner, passenger can now be comforted and feel like a queen for a while in their own cabins.

With also the digital network, the passenger can be entertained by having sweet music, on-demand movies and interactive televisions. Through that, passengers won’t feel any boring while in their cabin because the network will all give what they want.  

2.    How does The Ship Partner information system assist ship managers with their duties and responsibilities?

Having the Ship Partner information system will give an effort free to the ship managers they can now rely to the said information system. Though that, ship managers can just run report which passengers are on board and show how many will be attending in the morning exercise class in just a few minutes. Without the information system, the ship manager will really exert an effort for that task. He maybe can do that with couple of hours. So it is really a big difference. Aside from that, the ship manager can track security, billing, telephone service, onboard television and other operation. The ship manager can monitor everything, there’s no need to personally check every cabin because the Ship Partner can do that. So by the information system, the ship manager can make possible to relax and have some coffee while watching television. It is really an immense help to the ship manager for giving it an effortless work.

3.    How does The Ship Partner information system assist Cunard in competing in the travel industry? What other travel & leisure industries would benefit from a system like The Ship Partner?

Ship Partner information system can compete to the other travel industry by having its fully functional operations in the ship. By having that information system alone, it invites the passengers to onboard in Cunard since it gives all services of what the passengers want. Aside also from having five swimming pools, a planetarium, a two-story theater that seats 1,000, a casino, a gym, luxurious kennels, a  nursery staffed with British nannies, and the largest ballroom, library, wine collection at sea and other amenities, the Ship Partner is also sa Cunard’s edge because no need for the passenger to exert effort a lot to access all the amnesties. Passengers can just use Ship Partner of all their inquiries rather than going to the front desk or calling the service center of the Queen Mary 2.

Aside from Queen Mary 2, there are many other travel industries or luxury cruise line that can benefit from a system like Ship Partner. And these possibly are Alzamara Club Cruise, Carnival Cruise Lines, Oceania Cruise, Seaboum, Viking River Cruise and etc.

4.    Why is it important for the Ship Partner to have a backup system? How would a system wide failure affect the functioning of the ship?

It is important to have a backup system because we don’t know when will be the system will fail. Since there are no perfect systems, so it is expected that a system will fail. If a system will fail, the entire network or online transaction will be destroyed or disappear. In order to avoid that, a system backup will happen regularly, it can be daily, weekly, or monthly because this will be the reason of saving a file when a system failure will occur. Having a yearly system backup is not good because that is a wide time schedule range of backup system.

The system will fail because of many reasons. One large reason is having a computer virus in the system. Since the virus can disturb the system, the transaction now will maybe malfunction because of the said virus. Aside from that, system also will fail if it is being hacked by hackers. Hackers can do everything what they want like deleting some important files and etc. A system will also fail if there is a bug or system errors.